Dealing with Difficult People in ADR (and Beyond!)

Description

Join the esteemed Hon. Socrates P. Manoukian and members of the Santa Clara County Bar Association’s ADR Section to identify and explore the 10 most common “difficult” personality types, and how to handle your interactions with them in a respectful and productive manner.  This seminar will also address Implicit Bias with hands-on training and give strategies to overcome it in your personal and professional lives.

Speakers:

Hon. Socrates P. Manoukian, Superior Court of Santa Clara County

Jil Dalesandro, Principal of the Law and Mediation Offices of Jil Dalesandro

Lori Costanzo, Principal, Costanzo Law Firm APC

Adriana Moore, Principal, Moore Law Offices

MCLE:

1.5 hours General Substantive credit & 0.5 hours Implicit Bias credit